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Privacy Policy

Your privacy matters to us - here's how we protect and handle your information

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Information We Collect

halivorentis operates as a comprehensive investment indicators platform serving Canadian investors and financial professionals. When you visit our website or use our services, we collect several types of information to provide you with personalized investment insights and maintain our platform's functionality.

Personal Information

Name, email address, phone number, and mailing address when you register for our services, subscribe to newsletters, or contact our support team.

Financial Preferences

Investment interests, risk tolerance preferences, and financial goals to customize your indicator recommendations and market insights.

Usage Analytics

Website navigation patterns, feature usage statistics, time spent on different sections, and interaction with our investment tools and resources.

Technical Data

IP address, browser type, device information, operating system, and access timestamps for security and performance optimization.

How We Use Your Information

We use the collected information primarily to enhance your experience with our investment platform. Your personal data helps us deliver customized market indicators, send relevant financial insights, and provide technical support when needed.

Additionally, we analyze usage patterns to improve our platform's functionality, develop new investment tools, and ensure our services meet the evolving needs of Canadian investors. We may also use your information to comply with regulatory requirements under Canadian financial services legislation and maintain the security and integrity of our systems.

Information Sharing and Disclosure

halivorentis does not sell your personal information to third parties. We maintain strict controls over information sharing and only disclose your data under specific circumstances that support our service delivery or legal obligations.

We may share anonymized, aggregated data with research partners and industry organizations to contribute to broader financial market analysis. This data cannot be used to identify individual users and helps advance understanding of Canadian investment patterns and market dynamics.

In cases where we work with trusted service providers for platform maintenance, email delivery, or analytics services, these partners operate under strict confidentiality agreements and are permitted to use your information solely for providing their designated services to halivorentis.

Data Retention and Storage

We retain your personal information for as long as necessary to provide our services and comply with applicable Canadian privacy laws. Our data retention practices balance service continuity with privacy protection, ensuring we don't keep information longer than required.

Active Account Data

Personal information and preferences retained while your account remains active and for 90 days after account closure to accommodate potential reactivation requests.

Financial Compliance Records

Transaction logs and regulatory compliance data retained for seven years as required by Canadian financial services regulations.

Analytics and Usage Data

Anonymized usage statistics retained for up to three years for platform improvement and market research purposes.

Your Privacy Rights

Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have specific rights regarding your personal information. We're committed to honoring these rights and providing clear procedures for exercising them.

  • Access Your Information: Request a comprehensive report of all personal data we hold about you, including how it's being used and with whom it's been shared.
  • Correct Inaccuracies: Update or correct any incorrect personal information in your account profile or request corrections to data we maintain about you.
  • Data Portability: Receive a copy of your personal data in a structured, commonly used format that allows transfer to another service provider.
  • Restrict Processing: Limit how we use your information for specific purposes while maintaining your account access and core service functionality.
  • Withdraw Consent: Opt out of marketing communications, data sharing for research purposes, or other consent-based processing activities.
  • Account Deletion: Request complete removal of your account and associated personal data, subject to legal retention requirements for financial records.

Security Measures and Data Protection

Protecting your financial and personal information is fundamental to our operations. We employ multiple layers of security controls, including encrypted data transmission, secure server infrastructure, and regular security audits conducted by independent cybersecurity professionals.

Our technical security measures include advanced firewalls, intrusion detection systems, and encrypted databases that meet Canadian standards for financial data protection. We also maintain strict access controls, ensuring only authorized personnel can access personal information, and all access is logged and monitored for unusual activity.

While we implement robust security measures, we encourage users to protect their account credentials and report any suspicious activity immediately. Never share your login information, and always log out completely when using shared or public computers to access your halivorentis account.

Cookies and Tracking Technologies

halivorentis uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze platform usage. These small data files help us provide personalized investment indicators and maintain your session security.

We use both essential cookies that are necessary for platform functionality and optional cookies that improve your experience through personalized content and usage analytics. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some platform features.

International Data Transfers

While halivorentis primarily operates within Canada, some of our technical infrastructure and service providers may be located in other countries with adequate data protection standards. When personal information is transferred internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Any international data transfers comply with Canadian privacy laws and include contractual protections that require foreign service providers to maintain equivalent privacy standards. We regularly review our international partnerships to ensure continued compliance with evolving privacy regulations.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When significant changes occur, we'll notify active users through email and display prominent notices on our website for at least 30 days before the changes take effect.

Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy regularly and note the "Last Updated" date at the top of this page to stay informed about how we protect your privacy.

Privacy Questions and Concerns

For privacy-related inquiries, data access requests, or concerns about how your information is handled, contact our Privacy Officer:

halivorentis Privacy Office
96 Ingram Drive, Guelph, ON N1E 0H1, Canada
Phone: +1 905 459 2500
Email: privacy@halivorentis.com

We respond to privacy inquiries within 30 days and provide detailed explanations of how your information is processed and protected.